Policies and TOS

1. Terms and Conditions of Use for Loway Websites

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
  1. Permission is granted to temporarily download one copy of the materials (information or software) on Loway's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Loway's web site;
    4. remove any copyright or other proprietary notations from the materials;
    5. or transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Loway at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer

The materials on Loway's web site are provided "as is". Loway makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Loway does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Loway or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Loway's Internet site, even if Loway or a Loway authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Loway's web site could include technical, typographical, or photographic errors. Loway does not warrant that any of the materials on its web site are accurate, complete, or current. Loway may make changes to the materials contained on its web site at any time without notice. Loway does not, however, make any commitment to update the materials.

Loway has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Loway of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Loway may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Loway's web site shall be governed by the laws of the Canton Ticino in Switzerland without regard to its conflict of law provisions.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Cookies Policy

Cookies are small pieces of data stored on your computer by websites including this one. Cookies usually contain anonymous information which can only be accessed by the website which placed it on your computer.

You can delete cookies, however you may lose information which enables you to access the website more quickly or enables use of certain services or systems on the website. You can choose to disable cookies in your browser. By default your browser will accept cookies. For further details please consult the help menu in your browser. Disabling cookies may prevent you from using certain areas of the website, as well as some services.

We use cookies in order to get anonymized statistical data using third party applications like Google Analytics.

Online shop Terms of Service

Loway sells software licenses using a try-before-you-buy model. We offer ample opportunities to test-drive our software before actually purchasing it. It is up to the client to make an informed purchase decision. Each software package is governed by its own EULA, to be approved in order to use the software.

  • Software activation keys are generated only after the order is completely paid for and the customer has sent Loway all the information needed to create an invoice.
  • Orders are processed within 3 working days after all required information is received.
  • All prices quoted in the Online Shop do not include VAT. If you are based in Switzerland or Liechtenstein, we'll have to charge VAT - in order to do this we will send you a separate PayPal request for the VAT tax.
  • In case a payment is reversed for any reasons, Loway reserves the right to deactivate any keys purchased with such payment. Loway will not be liable for any damages or losses caused by such conduit.
  • See also outr terms for Interational Customers.
Refund policy

Loway does not provide refunds of any kind to its customers. The software is licensed as-is, and we offer ample opportunities for customers to try it extensively before purchasing. Only in case a mistake is made during the purchasing process (e.g. ordering the wrong product), you may ask for a refund before the license key is generated and sent to you. To request such a refund, please add a ticket to .

International customers

If your company or country requires any extra document signed by Loway in order to perform an international purchase, this must be stated in advance before the purchase is actually performed. Loway cannot produce extra documentation for orders that have already been processed and for which a final invoice was already produced.

As an operational Swiss company, you can verify the company's operational and legal status on the public Swiss registries; we can produce an electronic copy of our Swiss tax registration - in local language - if needed.

Loway is unable to sign foreign forms or to produce specific documents without appropriate legal counsel, for which the customer shall bear the entire cost.

Payments are expected in full and without any tax deducted; if any withholding/VAT tax is to be paid, it's up to the customer to pay for it so that Loway receives the stipulated amount. Loway will not be able to process orders until the full payment is received.

If unsure about whether your specific legal/compliance documentation can be met, feel free to contact our Sales team.

Copyright and Legal Trademark Notices

All materials contained on this site, including text, graphics, icons, still and moving images, sound recordings and software, are the property of Loway or its content suppliers or service providers and are protected by international copyright laws.

The compilation of all content on this site is the exclusive property of Loway. You may not reproduce, modify, distribute or republish materials contained on this site without our prior written permission. You may not alter or remove any trademark, copyright or other notice from copies of content. You may, however, download material from the site for your personal, noncommercial use only. We reserve all rights in and title to all material so downloaded.