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QueueMetrics Tutorial: Debugging missed reloads on the Icon Agent page

2023-04-10

QueueMetrics call-center suite for Asterisk PBX includes a ready to use agent interface called Icon. With Icon an Agent can completely manage the daily workflow using pauses, outcomes, features codes, a WebRTC softphone, a queue log-in system and much more.
With this tutorial you'll learn how to debug missed reloads on the Icon Agent page, in case it doesn't refresh when something is supposed to happen.

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Spanish translation by Francesco Prior - Russian translation by SoftBCom