QueueMetrics for Asterisk Migration Process - Tutorial
2023-03-31
What is the correct procedure to migrate QueueMetrics to a new server?
QueueMetrics for Asterisk call-center lets you track agent time, measure targets, ACD, IVR, MoH, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.
Sometimes, migrating QueueMetrics to a new server is the easiest way to upgrade the software to the latest version.
There are different approaches on how to migrate it, this tutorial will focus on the most basic and reliable procedure.
You can measure and improve all contact centre activities with more than 200 different metrics and manage realtime processes with extensions and calls control, live alarms, whisper mode, spy and barge mode and wallboards.