Loway eBooks & White Paper Library

Loway offers this comprehensive ebook and white papers collection to help you productively perform researches and business evaluations. This archive puts relevant information about our Asterisk call center solutions and the contact center world in general at your fingertips.


Call center Automated recalls with QueueMetrics

2023-03-06

When managing an Asterisk call center you will often find yourself in a situation where your services have a known peak time. In this case a need arises to staff agents based on the load at peak.
One of the best possible solutions is to offer your customers the possibility to be called back.

Discover how to manage at best automated recalls with this new e-book.

Read it for free.

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Spanish translation by Francesco Prior