Loway eBooks & White Paper Library

Loway offers this comprehensive ebook and white papers collection to help you productively perform researches and business evaluations. This archive puts relevant information about our Asterisk call center solutions and the contact center world in general at your fingertips.

VIP callers management with QueueMetrics

2023-03-05

There are various methods that one can employ to deal with VIP callers.
This is usually done with dedicated DIDs, that allows for a prioritized service.
This works, but is often hard to scale to hundreds or thousands of cases so we can definitely do better!

Discover how you can effectively manage this feature with this new e-book.

Read it for free.

Free Download

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Spanish Russian

Spanish translation by Francesco Prior - Russian translation by SoftBCom