QueueMetrics: Your Way to Asterisk Call-Center management.
2023-01-21
A monitoring and reporting system is the most important component of any call-center.
The fine adjustment and balancing of all internal mechanisms and communication that form the complex ecosystem of a call center relies on the accuracy of numerous measurements and the value of analytical reports.
Discover in this new eBook by Loway how QueueMetrics can help your call-center business.
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Text by Dmitry Komov, SoftBCom Spanish translation by Francesco Prior