Loway eBooks & White Paper Library

Loway offers this comprehensive ebook and white papers collection to help you productively perform researches and business evaluations. This archive puts relevant information about our Asterisk call center solutions and the contact center world in general at your fingertips.


QueueMetrics: Your Way to Asterisk Call-Center management.

2023-01-21

A monitoring and reporting system is the most important component of any call-center.
The fine adjustment and balancing of all internal mechanisms and communication that form the complex ecosystem of a call center relies on the accuracy of numerous measurements and the value of analytical reports.

Discover in this new eBook by Loway how QueueMetrics can help your call-center business.

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Text by Dmitry Komov, SoftBCom Spanish translation by Francesco Prior