QueueWiz - a free call-center simulator

We developed and released online a new free call center application: we called it "QueueWiz Call Center Simulator".

You can easily and accurately simulate your call center costs, stats and performance.

Try it free at http://queuewiz.queuemetrics.com and let us know your thoughts about it for future improvements and adds on.

QueueWiz can estimate:

• Interactive Traffic Intensity Simulation
• Agents Engagement Time Measurement
• Wait Times, Call Lengths, Queue sizes and many more details
• Revenue per Call and per Agent
• Hourly costs, gross and margin