The Elastix-Icon integration guide is out.

Discover how to integrate Icon, the brand new QueueMetrics agent page with Elastix, the open source communications server software by Palosanto Solutions, with this step-by-step guide.

The QueueMetrics Icon agent page is designed in order to provide call center professionals with the best usability combined with innovative design. Using Icon, agents can operate all the call-center functions with only one control icon.

The integration with Elastix provides you with the ultimate tool to manage your call center data, daily agents workflow and overall call center business.

For the Loway free guides and eBooks visit http://loway.ch/ebooks.jsp
For more information about Elastix please visit http://www.elastix.org
For a detailed introduction to the Icon Agent Page please visit http://queuemetrics.com/icon_agent_page.jsp

We look forward to receive your feedbacks and suggestions about this new ebook.
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