John Dowbiggin, founder and CEO of Acuity Unified Communications speaks about QueueMetrics and the future of Asterisk based call-center industry.

Among the experts who contributed to our blog project are some of the most prominent call-center analysts and contact centre market leaders of this generation.

Here we highlight predictions of the people most deeply involved in shaping the Asterisk industry present and future.

John will guide us through different tips and suggestions coming from his long term experience in the Asterisk market and call center business.

Read the full interview at www.loway.ch/asterisk-callcenter-interviews.jsp.

For more information about QueueMetrics and WombatDialer visit www.queuemetrics.com/about.jsp
and www.wombatdialer.com/features.jsp.