QueueMetrics for Asterisk Migration Process - Tutorial
2020-01-29
What is the correct procedure to migrate QueueMetrics to a new server?
QueueMetrics for Asterisk call-center lets you track agent time, measure targets, ACD, IVR, MoH, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.
You can measure all contact centre activities with more than 200 different metrics and manage processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode.
Sometimes, migrating QueueMetrics to a new server is the easiest way to upgrade the software to the latest version.
There are different approaches on how to migrate it, this tutorial will focus on the most basic and reliable procedure.
Read more: https://www.queuemetrics.com/blog/2020/01/28/QueueMetrics-Asterisk-migration/?lid=N158