QueueMetrics On Premise Quick Setup on PBXact - Tutorial
2020-02-05
QueueMetrics is a reporting and monitoring software for Asterisk, FreePBX and PBXact that lets you track agent performance, targets, conversion rates, ACD, IVR, MoH, call outcome, and generate outbound campaign statistics.
You can measure and improve all contact centre activities with more than 200 different metrics and manage realtime processes with extensions and calls control, live alarms, whisper mode, spy and barge mode and wallboards.
If you are testing QueueMetrics on your Sangoma PBXact platform, with this new guide you'll find out how to quickly set everything up.
Read more: https://www.queuemetrics.com/blog/2020/02/05/QueueMetrics-installation-PBXact/?lid=N159