Call center management with QueueMetrics Online Training Courses 2021.

Learn how to manage your Asterisk call center with a live training course.

Our instructors will teach you how to install, configure and get the best from QueueMetrics monitoring suite.

QueueMetrics enhances your contact centre productivity and improves the daily workflow of your agents with a dedicated agent page with alarms, outcomes, features codes, a WebRTC softphone, integration with all modern CRM and a quality tracking tool included.

You will be able to track and control all daily activities and events with more than 200 different metrics and manage processes in realtime with call control, whisper, spy, and barge mode, in full remote working.

QueueMetrics Training is a live video course. The 16 chapters include a total of five hours of contents, plus question-answer sections.

Read more: https://www.queuemetrics.com/training.jsp?lid=N225