Call center management with QueueMetrics Training Course 2021.

Learn how you can monitor calls and events in real time, generate accurate reports, run effective outbound campaigns and analysis with a small budget investment, and how you can supervise your agents daily workflow from remote.

Our instructors will teach you how to install, configure and get the best from QueueMetrics monitoring and reporting suite for Asterisk and FreePBX.

You will be able to track all daily activities with more than 200 different metrics and manage processes in realtime with extensions, call control, whisper, spy, and barge mode, wallboard support and complete QA tool.

QueueMetrics Training is a live video course with 16 chapters for a total of more than five hours of contents, plus tutorials, question-answers and examples.

Read more https://www.queuemetrics.com/training.jsp?lid=N300

Also available for PBXact, Grandstream UCM, Yeastar S, VitalPBX, Freeswitch, FusionPBX, Issabel, MiRTA PBX, Vicidial, Xorcom, Enswitch, Wazo.