Loway Switzerland Develops the First Free Web App for Call Center Cost and Revenue Simulation
2014-01-01
Loway Switzerland announces the release of QueueWiz.
By the same Swiss passion for precision and measurement that brought you the QueueMetrics Call Center Suite and the WombatDialer, now comes the QueueWiz application.
QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents' engagement, revenue per call and per agent and even hourly margins.
Save your simulation and share it via email or social media.
Swiss, accurate, social and completely free at queuewiz.queuemetrics.com
QueueWiz Features:
- Interactive Traffic Intensity Simulation
- Agents Engagement Time Measurement
- Wait Times, Call Lengths, Queue sizes and many more details
- Revenue per Call and per Agent
- Hourly costs, gross and margin
- Free of Charge
About Loway
Loway Switzerland is a leading software development company providing professional solutions for contact-centers based on Asterisk.
Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.