Loway Switzerland announces a partnership with Yeastar to build effective call-centers on appliances

Loway Switzerland announces a partnership with Yeastar, a company leader in development and manufacturing of IP-PBX, VoIP gateways and next generation solutions for enterprise communication.

Loway QueueMetrics is now perfectly integrated with Yeastar MyPBX. This integration provides professionals worldwide with a powerful cloud-based solution for overall successful and efficient call-center management.
The QueueMetrics Asterisk call-center suite transforms MyPBX in a call management platform.
MyPBX series offers customers a suite of enterprise-grade telephony features in an easy-to-use platform with no licensing fees. The Yeastar solution is able to support different environments from big professional call centers to workgroups in need of basic call distribution. While QueueMetrics allows users to identify trends in their VoIP network with enhanced stats reporting, queue management, call tracking and reliable monitoring functions.

"We are very happy that by leveraging MyPBX and QueueMetrics Live, it is now possible to build fully-featured call-centers based on appliances. This has a significant impact because many clients would like to use appliances to run small, in-office call-centers, but this market was hard to reach without a modern cloud-based solution that would offer great features at a reasonable price. Now Yeastar customers can immediately benefit from state-of-the art analytics and reporting." Said Lorenzo Emilitri, Founder of Loway.

"We are excited to partner with QueueMetrics. The combination of MyPBX with QueueMetrics will deliver a reliable and highly-customizable call center solution with sophisticated features and functionality to our customers." Said Jason Chan, Product Manager of Yeastar.

About Yeastar

Yeastar is specialized in developing and manufacturing IP-PBX and VoIP gateways, and committed to distribute next generation technology products for enterprise communication. Yeastar, also, builds up cost-efficient telephone systems for hotels, with easy Web-based configuration, specific features and solid reliability.

About Loway

Loway Switzerland is a leading software development company providing professional solutions for contact-centers based on Asterisk. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.