Queuemetrics is an advanced call center suite available for the Asterisk platform. We recommend Queuemetrics to our clients that are looking for complex call center reporting, agents performance, productivity and like to achieve efficient result from call center. Using Queuemetrics expresso has made the call center deployment really flexible and easy.
Renjan George
DVCOM, UAE
We decided on Queuemetrics Call Monitoring software because of its reputation plus the ease with which the program can be integrated into our MobyDick solutions.
James Burton
Pascom Netzwerktechnik GmbH, Germany
Asterisk is powerful but call center functionality is limited or requires significant custom development. Queue Metrics is a perfect complement raising Asterisk to call center status. We chose QM to add call center functionality and complete our Asterisk portfolio.
Zach Garcia
Chromis Technology, USA
QueueMetrics provides enhanced reporting capabilities for customers requiring advanced asterisk monitors.
Diego Gosmar
CEO at Xenialab, Italy
We see QueueMetrics as a pioneer and innovator in the world of call center metrics. We are thrilled to be working closely with them to meet the growing needs of both customer bases.
Bruce Kaskey
COO OrecX, USA
We choose Queuemetrics, because it's a great addition to our PBX solution ansitel.
Karsten Hampf
ansit-com GmbH, Germany
Lorenzo and his whole team is very responsive and always available to provide support or answer any questions regarding Queumetrics or WombatDialer. We use Queuemetrics and Wombat for all our Call Centre clients and they are impressed with the functionality and reliability of Loway products. With recent update to Queuemetrics 14 and Wombat 0.7.5 they have seen major increase in performance, which was met with positive feedback. Keep up the great work!
Patrik Resetka
Customer Services Engineer, Foehn Ltd, UK
Loway's QueueMetrics has been the key ingredient in our call-centre installations here in South Africa for years. The product gets better and better; Lorenzo and his team are supportive and responsive whether we need help with an issue or we're requesting a new feature. Loway worked with us to integrate QueueMetrics into our "hosted call centre" solution giving us a product that is unique in our market. Highly recommended!
Steve Davies
Connection Telecom (Pty) Ltd, South Africa
Queuemetrics is a very comprehensive solution, it totally satisfies needs in monitoring and reporting for Asterisk-based call centers, very easy to install and implement. It is a really professional tool, saving time and money, giving a chance to achieve results by a shortest way.
Vladimir Dudchenko
SoftBCom, Russia