I just wanted to share that you did a phenomenal job at developing to and managing the upgrade process to your newest version of Queuemetrics. We implemented the upgrade a few weeks ago and it was a dream. We lost no data, all connections and processes came up, and we had happy users the following morning. I REALLY appreciate when a company releases new software that WORKS!!! Thank you Team Loway!

John McNeil
Business Services Development Manager TCT, USA